Frequently Asked Questions
Answers to the questions we hear most often.
Orders & Payment
How do I place an order? Add items to your cart, then proceed to checkout. Enter your shipping details and complete your order. You will receive a confirmation email with your order number.
Which payment methods do you accept? We accept all major credit and debit cards. All payments are processed securely.
Can I change or cancel my order? Contact us as soon as possible with your order number. If your order has not shipped yet, we will help you change or cancel it.
Shipping & Delivery
How long does shipping take? Orders are processed within 1-2 business days. Standard delivery typically takes 7-15 business days after processing.
Do you offer free shipping? Yes, free standard shipping on all orders over $35.
How do I track my order? A tracking number is emailed to you once your order ships. You can also visit our Shipping page for details.
Returns & Refunds
What is your return policy? We offer a 30-day return policy. If you are not satisfied, contact us within 30 days of delivery and we will guide you through the return process.
How do I get a refund? Once your return is received and inspected, a refund will be issued to your original payment method within a few business days.
Sizing & Product Info
How do I choose the right size? Each product page lists available sizes. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the colors accurate? We aim to show colors accurately, but slight differences may occur due to screen settings and lighting.
Contact Us
Still have questions? Email us at [email protected] and we will reply within 24 hours.